Shipping information

If you’re purchasing within New Zealand and you can’t make it into the showroom to collect your finished jewellery, we can arrange a signature-required, overnight courier to any NZ address for $15.

Please note we send all our pieces on an overnight courier service from Monday-Thursday but sometimes there are delays outside of our control and your parcel can take 1-3 working days to arrive. Be sure to choose an address where someone is available to sign for the parcel as if your address has an "Authority to Leave" some courier drivers will leave your parcel.

If you’re purchasing within Australia, we can arrange a signature-required, overnight courier to any NZ address for $40. Please note depending on the value of your purchase, it may be subject to custom duties and taxes once it reaches Australia.

Please note we send all our pieces on a 2-3 day courier service from Monday-Thursday but sometimes there are delays outside of our control and your parcel can take 4-5 working days to arrive. Be sure to choose an address where someone is available to sign for the parcel as if your address has an "Authority to Leave" some courier drivers will leave your parcel.

We can also offer international shipping via FedEx so you can track your jewellery door to door. FedEx Shipping can take anywhere from 3-10 working days.

Please note: We charge the tax-exclusive value of your jewellery and a FedEx shipping fee. You will need to research if there will be any customs/duty charges the jewellery may incur on entering your destination country. Naveya & Sloane holds no responsibility for any charges incurred by FedEx or a local tax authority on purchases shipped internationally. The FedEx shipping fee will vary depending on the destination country.

Our insurance covers your piece while in transit and then once your jewellery is delivered you’ll need to ensure you have your own insurance cover arranged.